Shipping policy

Shipping Policy

At GurnayaHome, we aim to process and deliver your orders safely and on time.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, and other circumstances beyond our reasonable control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable free-shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, tracking details may be provided through the contact information supplied at the time of purchase.

You can use the tracking information to check the status of your shipment.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, incorrect or incomplete addresses, or other circumstances beyond our control.

If your order is delayed beyond the expected delivery period, please contact us and we will assist you.