FAQs

1. How can I place an order on GurnayaHome?

Browse our collection, select your favourite product, add it to your cart, and follow the checkout steps to complete your purchase.

2. Are the products shown on GurnayaHome exactly as pictured?

We make every effort to display our products accurately. Slight variations in colour or appearance may occur due to lighting and screen settings.

3. How can I find the right size for my space?

Please check the dimensions and specifications listed on each product page before placing your order.

4. When will my order be delivered?

Delivery timelines depend on your location and the product ordered. Please check the estimated delivery details available at checkout.

5. Can I cancel or modify my order after placing it?

Once an order has been placed, it cannot be cancelled or modified. Please review your order details carefully before completing your purchase.

6. What should I do if my product arrives damaged?

Please contact our customer support team with your order details and clear photos of the damaged item so we can assist you.

7. What is GurnayaHome's return and refund policy?

Returns and refunds are subject to our applicable policy. Please review our Return and Refund Policy for eligibility and instructions.

8. How can I track my order after it has been shipped?

Once your order has been shipped, you will receive a tracking link to track your order and check its delivery status.

9. Which payment methods can I use to shop at GurnayaHome?

We accept secure online payments through Razorpay, including UPI, debit cards, credit cards, and other available payment methods displayed at checkout.

10. Will I receive an order confirmation after checkout?

Please check your registered email address and phone messages for order confirmation. If you do not receive confirmation, contact our support team.

11. How can I contact GurnayaHome for assistance?

Please visit our Contact Us page for the available customer support details.

12. Why should I choose GurnayaHome ?

GurnayaHome brings together thoughtfully selected home products to help you create a space that reflects your personal style.

13. Who owns and operates GurnayaHome?

GurnayaHome is a home and lifestyle brand owned and operated by Goshopeco. Goshopeco is the legal business name under which GurnayaHome operates.

Thank you for choosing GurnayaHome!